Technical Support Services

The following technical disciplines ensure the customer and equipment needs are met:

Maintenance Planning
Develop a maintenance concept to support the equipment and plan the detailed maintenance actions necessary for that support. These requirements drive the decisions concerning the resources necessary to support the maintenance actions, including Tools and Test Equipment (TTEL).

Supply Support
Identify the materials necessary to fully support the operation and maintenance of the equipment. Items developed from this discipline are the Ready Spare Kit (RSK), Site Spares Kit (SSK), Hardware Spares Kit (HSK), Consumable Bulk Item Kit (CBK), and Recommended Spare Part Lists (RSPL). Other services provided from this discipline are Provisioning, Codification, Nomenclature Assignment, and Military Nameplate Design.

Training
Determine the level of training necessary to satisfy each customer's specific needs.

Technical Documentation
Ensure documentation is current and properly reflects all the actions required for system/equipment operation and maintenance.

To be successful, it is necessary to implement these disciplines at the appropriate time with relation to equipment development and customer need.